Review the history
Discuss the system age, installed equipment, previous work, fault messages, and any monitoring or generation records available.
Solar maintenance and after-sales services.
Give an existing system the attention it deserves. We review installation condition and reported performance concerns, then agree the inspections, care, or corrective work the site needs.
Illustrative imagery · equipment and site layouts varyInspect the installation
Assess accessible modules, mounting, cable routing, connections, protective equipment, and signs of visible damage.
Investigate reported issues
Use the agreed inspection and testing scope to investigate faults, unexpected changes, or operational concerns.
Agree corrective work
Explain findings and proposed actions. Replacement parts, repairs, or cleaning requirements are quoted within an agreed scope.
Plan ongoing care
Discuss access, inspection frequency, cleaning considerations, and the records that help track the system over time.
A clearer proposal
starts with good details.
Bring what you have. The team can help identify anything else needed during the consultation.
- Inverter and panel model details
- Installation date and available handover documents
- Photographs or descriptions of faults
- Recent generation records or monitoring screenshots
Your agreed project scope
What your proposal covers.
- An agreed inspection or maintenance scope
- Findings and recommended next steps
- A separate quotation for additional repairs where needed
- Practical system-care guidance
Final equipment, deliverables, timelines, warranty terms, and any connection requirements are confirmed in your quotation.
A few useful
answers.
Thinking about maintenance?
Start with the details that matter.
Can you review a system installed by another company?+
Share the equipment details, location, and the issue you are experiencing. The team can discuss whether an assessment is suitable and what access or records are needed.
How often should panels be cleaned?+
That depends on local dust, pollution, rainfall, panel conditions, and safe access. Cleaning should follow the equipment guidance and site-specific requirements.
Is every repair included in an inspection?+
No. The agreed inspection scope should be clear in advance. Replacement equipment and additional corrective work are discussed and quoted separately where applicable.
From your first call to after-sales care
How we work.
You should know what happens next.
Here’s how we take your project forward.
Free Site Survey
We visit your property to check the roof, available space, shading, and electrical setup.
Understand Your Needs
We review your electricity use and listen to what you need, including backup during outages.
Solution & Feasibility Report
We recommend a system and explain the design, expected performance, costs, and assumptions in a feasibility report.
Installation
We install the agreed system, test it, and show you how to use it before handover.
After-Sales Services
You can come back to us for operating questions, maintenance, and service support.
Ready for a closer look at your site?Request your free site survey
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